How do I create a new reimbursement request if one co-parent doesn’t use the app?

You still have access to all the benefits of AppClose, along with the ability to communicate and send information to the other co-parent through the app. Or, simply use the app to share useful information with family members, caregivers, or other professionals.

To add a Co-parent, click on your profile (bottom right) tab.

Tap the orange plus “+” sign and select “Co-parent”.

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Enter the name for the Co-parent.

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If your co-parent hasn’t connected with you yet, or if he/she chooses not to use the app, this co-parent will show that he/she is “not connected.”

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To send a request to a non-connected co-parent:

  1. Select the fourth tab on the bottom "$"
  2. Select the orange plus sign in the center of the screen or in the top right-hand corner.

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  1. In the title line, enter the title of this request (e.g. Dylan’s Doctor Visit).
  2. Select the non-connected recipient (e.g. Julia).

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  1. Select a child or children (e.g. Dylan).
  2. Select and choose a "Request type.” The app offers several different types of request options (e.g. Reimbursement, Pick Up, Drop Off, Trade).
  3. If you selected a reimbursement request, enter the total cost for this expense.The default is set to a 50% split, but it can be altered (e.g. $100).
  4. Select a date for this request.
  5. Add any notes in the memo section (optional).
  6. Attach a document or photo of the receipt or invoice (optional).

 

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  1. Once you’ve entered all of the necessary information, press“Send”and you will be given options for sending this request to your co-parent.  

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12. Select a recipient and choose how you would like to send the request to your co-parent (e.g. via text, email, social media, etc.).

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13.  Once you send a request, your co-parent will be notified that they have a new AppClose request to view. In order to open a new request, your co-parent will need to tap on the link provided.

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14. Your request will show as “pending” until your co-parent accepts or declinesyour request.

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