1. How do I purchase a Call Recording package?

1. Log in to AppClose, and select the “Profile” tab (bottom right corner). Ensure your profile is selected and tap “Call Recordings”: 

2. You will be directed to the Call Recordings screen. Click “Buy Call Recording” button.

3. You will be directed to a screen with available purchase options. Select an option (if not pre-selected) and click “Buy”.

4. Complete the purchase.

After a successful purchase, your Call Recording status will update with a new expiration date.

2. How do I access my Call Recording history?

1. Log in to AppClose, and select the “Profile” tab (bottom right corner). Ensure your profile is selected and tap “Call Recordings”: 

2. You will be directed to the Call Recordings screen. Click “Call Recording History”.

3. You will be directed to your Call Recordings History.

If there are recordings, you will see a list of calls from the past 90 days. Tap a call to view or export it.

3. How do I make a call with Call Recording enabled?

1. Log in to AppClose, and open a personal chat with the person you want to call.

2. Tap the Audio or Video call icon in the top-right corner of the chat screen.

3. If both users have given permission to record the call and you’ve purchased the Call Recording feature, tap “Record” in the pop-up.

4. The call will begin. If call recording is active, a voice notification will be played and the call will be saved in your Call Recording History.

After the call ends, you will see a confirmation message that the call was recorded. The call will also appear as the last message in your chat, with the duration of the call.