How do I submit a pick up or drop off request?

Optional, but recommended to get the most out of your AppClose experience: If you recorded drop-off and pick-up requests in your Expenses & Requests calendar and you have not shared your Expenses & Requests calendar template (or the calendar template you use to track expenses and requests) with a connected co-parent or third party, go to: How do I share a calendar? Your calendar entries will not be shared with a connected co-parent or third party unless you specifically choose to share individual events, appointments, expenses, or requests with that person (requires another step) using that calendar.  If you want to submit a pick-up or drop-off request to a non-connected co-parent or third party, skip this step. You cannot share a calendar template with a non-connected co-parent or third party. 

To submit a pet-related pick up or drop off request to connected or non-connected co-parent or third party, proceed to the instructions below. 

1. Select the calendar tab: 

2. Select the icon:

3. Select “All Calendars” or the calendar you use to track expenses and requests (e.g. Expenses & Requests).

4. Press the orange “+” sign:

5. Select “Pick Up” or “Drop Off”:

6. Enter the title for this request.

7. Select the recipient of this request (e.g. Julia):

8. Select the pet(s) to whom the request applies (e.g. Carmen):

The calendar you chose for this request should be displayed here (e.g. Expenses & Requests). If it’s not, choose the calendar where you want to record this expense.

Optional: If you would like to share this expense with a connected or non-connected co-parent or third party, select “Share with”, and select a circle member, import a contact, or enter their email address. You can share this expense with more than one person.

9. Choose the date and add a location:

Optional: Add a memo or attach documentation related to this request.  When you’re ready, tap “Send”.

Status of a Pick Up or Drop Off Request

Your request will show as “pending” until your request is approved or declined.

To check the status of your request:

1. Select  the Home tab (bottom left corner) and tap the “” icon (top right corner):

From the “Updates” tab, select the request: 

A gold progress icon indicates that your request is pending

A green tick indicates that your request was approved.  

A red x indicates that your request was declined.